Terms of Service

To use certain features of the Service, you must register for an account. You must be at least 18 years of age and legally capable of entering into binding contracts. By registering, you represent that you meet these requirements and agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate and complete
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Use the Service in compliance with all applicable laws and regulations

5.1 Platform Fees

NSGrid charges a 15% commission on all successful subdomain lease transactions. This commission is automatically deducted from payments before distribution to Lessors. The commission structure is as follows:

• Platform Commission: 15% of lease payment
• Lessor Share: 85% of lease payment
• Commission is calculated on the total lease amount

5.2 Payment Processing

All payments are processed through our secure payment partners (Stripe and Paystack). Payment terms include:

• Payments are due at the time of lease initiation
• Payments are held in escrow for 30 days for fraud protection
• Refunds are processed according to our refund policy
• Lessors must connect a payment account to receive payouts
• All fees are non-negotiable and clearly displayed before payment

5.3 Payment Holds and Disputes

To protect against fraud and ensure service quality, we implement a 30-day payment hold system. During this period, payments are held in escrow and may be released early or held longer based on:

• Successful service delivery confirmation
• Absence of disputes or chargebacks
• Compliance with platform policies
• Account standing and history

You agree not to use the Service or any leased subdomains for:

• Any unlawful purpose or in violation of any laws or regulations
• Hosting or distributing malicious software, viruses, or harmful code
• Phishing, fraud, or other deceptive practices
• Spam, unsolicited communications, or email marketing violations
• Copyright infringement or intellectual property violations
• Adult content, gambling, or other restricted activities
• Activities that could damage our platform or other users' experiences
• Cryptocurrency mining or high-resource consumption activities
• Proxy services or network circumvention tools
• Any activity that violates third-party terms of service

To ensure platform security and prevent fraud:

• All domains must be verified before listing subdomains
• Domain ownership is continuously monitored
• We reserve the right to suspend listings if ownership cannot be verified
• DNS configuration must be properly maintained by domain owners
• We may implement additional security measures as needed

Platform Intellectual Property

The NSGrid platform and its original content, features, and functionality are owned by NSGrid and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content and Domains

You retain ownership of your domains and any content you host on leased subdomains. By using our Service, you grant us a limited license to facilitate subdomain management and marketplace operations. This includes the right to:

• Display your listings in our marketplace
• Configure DNS records as necessary for subdomain functionality
• Monitor and analyze usage for platform improvement
• Verify domain ownership and compliance

We provide dispute resolution services for conflicts between users:

• Disputes must be reported within 30 days of the issue arising
• We will investigate and attempt to mediate disputes fairly
• Our decision in disputes is final and binding
• Repeated violations may result in account suspension
• We reserve the right to withhold payments during active disputes

While we strive for high availability, we make no guarantees about:

• Continuous, uninterrupted access to the platform
• DNS propagation timing or global availability
• Third-party service integration reliability
• Internet connectivity or infrastructure issues
• Force majeure events or circumstances beyond our control

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. We specifically disclaim:

• Warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the security of data or communications
• Warranties about third-party services or integrations
• Warranties about subdomain performance or availability

To the maximum extent permitted by law, NSGrid shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenues, data, or business opportunities
• Service interruptions or subdomain downtime
• Actions or omissions of other platform users
• Third-party payment processor issues
• DNS propagation delays or routing issues
• Security breaches or data compromises beyond our control

Our total liability to you for all claims arising from your use of the Service shall not exceed the total amount of fees paid by you to NSGrid in the 12 months preceding the claim.

We reserve the right to suspend or terminate your account immediately for:

• Violation of these Terms of Service
• Fraudulent or suspicious activity
• Non-payment of fees
• Hosting prohibited content
• Abuse of other platform users
• Legal requirements or court orders

Upon termination, your right to use the Service ceases immediately. Active leases may be honored through their expiration unless terminated for cause. We may retain certain information as required by law or for legitimate business purposes.